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HVAC FAQs

How can I confirm the model and serial numbers for my cooling system?

The model and serial number can be found on the rating plate of your air conditioner or heat pump. This is generally found slightly above the refrigerant valves on the backside of the unit. Additionally, many local brand dealers will affix the “traveler label” from the shipping box to the paperwork provided to a homeowner post installing a unit, making it unnecessary to physically view the serial number on the unit.

The serial number is a ten-digit code that helps us identify the time the unit was produced, as well as the model number and many of the sub-components used on a specific unit.

Consumers seeking to replace an existing system often choose a new unit with equal or higher efficiency ratings compared to their previous system. Replacing a unit that is 10- to 15-years-old may reduce natural gas or electricity costs by 30 to 50%.

Contact a dealer to help determine initial cost, warranty protection, service options, maintenance options, operating cost, and proper installation. You can also get a copy of the product warranty from any dealer.

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